Work

Designed for the field.

Case studies from Poshan Tracker, India's national nutrition platform, and the work that led there.

Case studies
2
Daily users
1.33M
States & UTs
36

Case study 01eKYC · Face verification · Android

One registration flow for 1.33 million Anganwadi workers

Merging demographic forms, Aadhaar eKYC and face verification into one journey that a first-time smartphone user can finish on a 2 GB government phone.

Faster average registration
30%Faster average registration
Less manual entry, via verified eKYC auto-fill
70%Less manual entry, via verified eKYC auto-fill
Read the case study Deep-dive on request

Case study 02Liveness · Fraud prevention · Android

Making ration handouts fraud-resistant for 47.78 million people

Replacing a blink check that a phone video could fool with a randomised head-movement liveness test, plus a nominee flow for the parents who actually collect the ration.

Beneficiaries now authenticated on FRS-enabled distribution
46.36MBeneficiaries now authenticated on FRS-enabled distribution
A randomised head-movement check replaced the blink test
Replay-proofA randomised head-movement check replaced the blink test
Read the case study Deep-dive on request

How they read

Built for a two-minute skim or a deep read.

  1. 1

    The two-minute version

    Problem, role and result up front, for a quick read.

  2. 2

    Constraints

    The field conditions and policy rules the design had to survive.

  3. 3

    Decisions

    The calls I made, and the trade-offs behind each one.

  4. 4

    Outcomes & lessons

    Measured change, with baselines, and what I'd carry forward.

Other work

Where the craft came from.

Visual work on Behance

Production screens, shared on request

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